Applicant FAQs

1. What do I need to complete my application?
   • Personal identification information, including your SIN/SSN.
   • Academic information, including the names of high schools and any college or university.
   • Reference's email address.
   • Request official transcripts from previous academic institutions (high school, GED, and college/university).
     
     
2. How do I create a new online account to submit an application form?
   Go to https://kingswood.heiapply.com/application/register and complete the form, keeping note of your email address and password that you used.
   
   
3. How do I log in to my account?
   Go to https://kingswood.heiapply.com/application/login and put in your email address and the password that you used when you registered your account.
   
   
4. What if I forget my password?
   Use the forgotten password feature at: https://kingswood.heiapply.com/application/forgot. We will identify you and send the password securely to your registered email address.
   
   
5. Is it possible to save my progress and continue the application later?
   Yes, this does not have to be completed in one sitting. You can save each section and come back to it at a later date.
   
   
6. Am I able to edit my application after submitting?
   No, you cannot edit your application once it has been submitted. If you need to change any information, a member of our Enrolment Team will be able to assist you.
   
   
7. How do I track my application after submitting?
   There is an Application Tracker in the Quicklinks Menu on your account page. Click on it to expand the Tracker and see the progress of your application.
   
   
8. I have submitted my application. What happens next?
   Our team will check that your application form is completed and that the required supporting documents have been provided. A member of the Enrolment Team will be in touch to confirm all documents have been received and to let you know your application is being processed. You will be notified as soon as a decision has been made on your application.
   
   
9. How do I contact someone about my application?
   If you have any questions during the admissions process, please get in touch with the Enrolment Department via the Communication Inbox in your Quicklinks Menu once you login.
   
   
10. What is the maximum file upload size?
    Maximum upload size is 10 megabytes. Any files larger than 10 megabytes should be uploaded to personal or public online storage facilities and a link provided in the comments section as a portfolio link. Accepted File types: doc,xls, pdf, jpeg/jpg